Effective Date: 10-08-2025

At BudsVoice.com, we are committed to providing high-quality audio and recording products to our customers. However, it is important to clarify our stance on warranties so customers have complete transparency before making a purchase.

1. No Direct Warranty from BudsVoice.com

• com does not provide any direct warranty on any product, particularly on imported products.
• Any warranty, if applicable, is solely provided by the product’s manufacturer or official brand.

2. Brand / Manufacturer Warranty

• If a product comes with a manufacturer or brand warranty, it will be clearly mentioned on the product page.
• Customers can claim such warranties directly through the official service centers or warranty channels provided by the brand.
• com is not responsible for warranty claim approval, rejection, or processing time.

3. BudsVoice.com as a Third-Party Platform

• com works as a third-party bridge between the manufacturer/importer and the customer.
• We facilitate the purchase and delivery of products but are not liable for product repairs, servicing, or warranty claims.

4. Products Without Warranty

• All imported products and those explicitly marked as “No Warranty” are sold as-is, without any warranty coverage.
• Customers are responsible for verifying compatibility, specifications, and condition before purchase.

5. Warranty Claim Responsibility

• Any warranty claim must be handled directly with the brand’s authorized service center.
• The customer is responsible for shipping costs and providing necessary documents (invoice, warranty card, etc.) for claims.

6. Limitations & Exclusions

Warranty claims will not be accepted in cases of:

• Physical damage or misuse by the customer.
• Unauthorized repairs or modifications.
• Normal wear and tear, cosmetic damage, or consumable parts.
• Issues caused by incompatible accessories or improper handling.

7. Customer Support Assistance

While BudsVoice.com does not process warranty claims directly, our customer support team can assist you with:

• Providing brand contact details.
• Guiding you on claim submission procedures.

📧 Email: help@budsvoice.com